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Town of Mansfield, CT

Frequently Asked Questions about Parking in Storrs Center

1. Where can I park in Storrs Center?
2. Can I park overnight?
3. Are there parking restrictions in the winter?
4. How do I pay for parking in the parking garage?
5. Are there monthly passes available for the parking garage?
6. Who do I call if I cannot get out of the garage after hours?
7. I got a ticket. What should I do?
8. What is the cost of a ticket?
9. What is the deadline to pay a ticket?
10. What happens if I have several outstanding tickets?
11. What happens if my car is towed?
12. How do I appeal a ticket?
13. How do I get back into the garage when the Nash-Zimmer Transportation Center is closed?

1. Where can I park in Storrs Center?
Storrs Center offers several parking options including on-street, lot, and garage parking.

Free, on-street parking is available along Storrs Road, Dog Lane, Royce Circle, and Bolton Road Ext., and Wilbur Cross Way. Parking in these spaces is time-limited as either 30-minutes or 1 hour, as sign posted. These spaces are provided for those who need very short-term parking and their proper use is strictly enforced.

The Dog Lane parking lot, located behind 9 Dog Lane, offers free 2-hour parking. Parking on this lot is provided to accommodate those visiting local businesses. Please note, there are spots in this lot designated for residents of The Oaks on the Square apartments; these spots are clearly signed and are not open to the public.

The Storrs Center Parking Garage, located at 33 Royce Circle, offers ample short-term parking and the first two hours are provided at no-charge; a $1/hour fee is charged for subsequent hours ($8/day maximum during the hours of 6:00 AM to midnight, with $2/hour from midnight until 6:00 AM).

Parking is enforced by LAZ Parking, and they have an office on the first floor of the parking garage. The phone number is 860.429.3365 during regular business hours.

Please see a map of parking options in Storrs Center here.

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2. Can I park overnight?
Overnight parking is permitted only in the Storrs Center parking garage. Parking from midnight to 6:00 am is $2 an hour with a $12 maximum fee.

Parking is permitted on the streets in Storrs Center and the Dog Lane lot as signed and is enforced 24 hours a day.

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3. Are there parking restrictions in the winter?
There is no parking allowed on Town roads or Town parking lots between the hours of midnight and 6:00 am from November 1 through April 15 OR at all times when there is an accumulation of snow or ice on Town roads or parking areas. This includes Dog Lane, Royce Circle, Bolton Road Ext., Wilbur Cross Way, and Storrs Road in the downtown area so that it can also be cleared of snow and ice. Cars that are found to violate the parking ban or impede parking operations will be towed. The Town of Mansfield Department of Public Works requests that bicycle owners refrain from leaving bicycles on sidewalks or the Town Square during snow storms.

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4. How do I pay for parking in the parking garage?
It’s easy! You will take a ticket when you enter the garage.

When you are ready to leave the garage, you can pay at the pay station located in the first floor elevator lobby. Insert your ticket and follow the directions on the pay station. Credit cards and cash can be taken at the pay station. If you are paying by credit card, you can also pay at the automated gate on your way out of the parking garage. No cash can be taken at the gate exit.

If you are in the garage for less than 2 hours, you can drive out with your ticket and insert it in the machine at the exit gate. The gate will open and you will be able to exit the garage.

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5. Are there monthly passes available for the parking garage?
There are no monthly passes available in the Storrs Center parking garage except for employees of Storrs Center businesses. Residents of The Oaks on the Square may obtain parking passes through the Oaks' leasing office.

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6. Who do I call if cannot get out of the garage after hours?
You will need to drive up to the exit gate and press the call button which will connect you to LAZ's customer care center. The operator at the customer care center will assist you with opening the gate and answering questions.

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7. I got a ticket. What should I do?
You should pay the ticket within 10 calendar days of the date on which the ticket was issued.

Tickets can be paid in the following ways:
 - Pay online here.  There is a $3.50 credit card administrative fee in addition to the ticket fee.
 - Pay by phone at 1.844.299.9209.
 - Pay by mail by sending a check or money order to the Town of Mansfield, 4 South Eagleville Road, Mansfield, CT 06268. A check or money order must be made out to the Town of Mansfield and your ticket and license plate number must be listed on the front of your payment.
 - Pay in person at the Town’s Collector’s office in the Mansfield Town Hall, 4 South Eagleville Road, Mansfield, CT 06268 during the business hours of Monday – Wednesday from 8:15 am to 4:30 pm; Thursday from 8:15 am to 6:30 pm; or Friday from 8:00 am to 12 noon. There is an after-hours payment drop box for your payment outside the building entrance by the Town Collector’s office.

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8. What is the cost of a ticket?
The cost of a ticket depends on the type of violation. It will be printed on your ticket.

See the Town’s Parking Violation Fine Schedule for the types of violations and fines in Storrs Center here.

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9. What is the deadline to pay a ticket?
Per the Town of Mansfield Motor Vehicle Traffic and Parking Regulations, fine must be paid within 10 days of the date of issue on the ticket. Fines double if the ticket is not paid within 10 calendar days.

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10. What happens if I have several tickets?
If you have accumulated three or more tickets, the vehicle is subject to towing, at the owner’s expense, and any other related administrative fees.

The Town of Mansfield may also notify the Connecticut DMV of every motor vehicle registered owner who has six or more unpaid parking violations committed within the Town of Mansfield. Upon notification by the Town, the Connecticut DMV Commissioner will not issue or renew a motor vehicle registration in the name of the owner(s) that has been reported.

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11. What happens if my car gets towed?
Vehicles that are towed are located at T&B Motors at 460 Storrs Road/Route 195 in Mansfield Center, approximately five miles from downtown Storrs. The phone number is 860.423.1187.

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12. How do I appeal a ticket?
All appeals must be made within 10 days of the issue date of the ticket by either:
 - Submitting an online appeal here OR
 - Submitting a written appeal along with a copy of the ticket to the Town of Mansfield, State Troopers Office, 4 South Eagleville Road, Mansfield, CT 06268.

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13. How do I get back into the garage when the Nash-Zimmer Transportation Center is closed?
The Storrs Center Parking Garage has three entrances and exits independent of the Nash-Zimmer. There is a doorway to the left of the Nash-Zimmer on Royce Circle which leads to the stairway and the elevator lobby. Another door leads to the first floor and the north stairway on the opposite end of the building. Lastly, you may access the garage on foot via the vehicle entrance and exit on Royce Circle. Use caution when walking through the vehicle entrance and exit.

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