Our mission is to provide records and information to our customers.
Values
We value records accessibility so we are organized, accurate, and thorough.
We value best practices in records preservation because the documented history of the Town is important and irreplaceable.
We value outstanding customer service so we are friendly, helpful, professional, efficient, respectful, resourceful, responsive, and graceful under pressure.
We value knowledge so we are supportive of a learning environment and professional development because the more we know about Mansfield and our profession, the better we can serve our customers.